You can edit your personal information on the website or in the Child care mobile app.
Note
Your Sign-in PIN is automatically assigned and cannot be changed.
If you have multiple children, the changes you make under one child will apply to all children in the family.
You can update specific profile information on the website in two places:
Your Profile page
Family List
Note
These two areas do not contain the same set of fields. Some fields are available only on the Profile page, and others are available only in Family List.
Your Profile Page
Click the profile icon (
or your photo).
Select your name.
You can edit the following fields:
Field
Description
Profile Photo
Click
or your existing photo to add or update your photo.
Use a photo that clearly shows your face. Your school may use your profile photo for verification during pickup or drop-off.
Name
Enter your first and last name.
Important
When you change your name on your Profile page, it does not automatically update it in Family List. To make sure your name matches in both areas, update your name in Family List.
Phone Number
Enter a valid 10-digit cell phone number.
Procare uses your phone number to send
A notification when text message is used for 2-Step Verification
Alerts for emergencies
Note
When you change your phone number on your Profile page, it automatically updates in Family List.
Reset Password
Learn more about How to Reset Your Password.
Verification Methods
Learn more about Setting Up 2-Step Verification for Families.
Click Save Changes.
Family List
Go to Family List.
Select a child.
Locate and hover over the field you want to edit.
Click Edit
.
You can edit the following fields:
Field
Description
Name
Enter your first and last name.
Note
When you change your name in Family List, it automatically updates on your Profile page.
Email
Enter a valid email address.
Procare uses your email address to send
A notification when email is used for 2-Step Verification
Notifications related to billing
Sign-in and sign-out notifications
Reminders for document requests
Newsletters and other communications from teachers
Invites for events
Note
If you change your email address, you will receive a verification and must confirm the new email address.
Phone
Enter a valid 10-digit cell phone number.
Procare uses your phone number to send
A notification when text message is used for 2-Step Verification
Alerts for emergencies
Note
When you change your phone number in Family List, it automatically updates on your Profile page.
Relation
Select your relationship to the child.
Emergency
Toggle on to make yourself an emergency contact for the child. The website displays an Emergency Contact
icon on your card.
Click Submit
to save the change.
You can update specific profile information in the Child care mobile app in two places:
Your Profile page
Children
Note
These two areas do not contain the same set of fields. Some fields are available only on the Profile page, and others are available only in Children.
You cannot update your email address in the Child care mobile app.
Your Profile Page
Tap Menu ☰.
Tap
Edit Profile.
You can edit the following fields:
Field
Description
Profile Photo
Tap your initials or existing photo to add or update your photo.
Use a photo that clearly shows your face. Your school may use your profile photo for verification during pickup or drop-off.
Mobile Phone
Enter a valid 10-digit cell phone number.
Procare uses your phone number to send
A notification when text message is used for 2-Step Verification
Alerts for emergencies
Verification Methods
Learn more about Setting Up 2-Step Verification for Families.
Push Notifications
Toggle on the in-app notifications you want to receive to your mobile device.
Email Notifications
Toggle on the notifications you want to receive to your email.
Tap Save.
Children
Tap Menu ☰.
Tap Children.
Select a child.
Tap Profile.
Tap your name in the Parents or Guardians section.
You can edit the following fields:
Field
Description
Profile Photo
Your school may use your profile photo for verification during pickup or drop-off. Use a photo that clearly shows your face.
Tap your initials or existing photo to add or update your photo.
First Name
Last Name
Enter your first and last name.
Note
When you change your name in Children, it automatically updates on your Profile page.
Mobile Phone
Enter a valid 10-digit cell phone number.
Procare uses your phone number to send
A notification when text message is used for 2-Step Verification
Alerts for emergencies
Relation
Select your relationship to the child.
Is Emergency Contact?
Toggle on to make yourself an emergency contact for the child. The app displays an Emergency Contact
icon on your card.
Tap Save.