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Attendance Options

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Procare Online offers a range of solutions to help your center streamline attendance tracking. Review the options below and decide which one (or combination) works best for your center and families. Then share the linked articles with your staff so they understand the parent/guardian and authorized pickup experience and can assist with troubleshooting.

Initial Considerations

Before you review the attendance options below, consider what your center needs to function efficiently, ensure compliance, and remain aligned with your policies and procedures. Keep this quick checklist in mind as you go. Photo, signature, and geolocation requirements must be collected at the time of sign-in/out These requirements apply to both staff and parent/guardian sign-on/out. These requirements cannot be changed or disabled, if they are transmitting attendance via the KinderSystems integration. The setting is global and cannot be configured on a per-family or per-staff basis.

Parent/Guardian Requirements

Device

Center Process/Procedures

Does your center require parent/guardian and authorized pickup signatures?

Does your center want the device screen to lock in parent or kiosk mode?

Staff to sign-in/out student?

Do you want parents/guardians to answer a few questions when they are signing in/out their child/children?

Do you want to generate a QR code for printing out or display on a kiosk screen?

Automatic end-of-day attendance sign-out?

Does your center want to set up a geofence to allow parents/guardians to sign in/out once they are within the radius set by the center?

Are you a Texas Procare Customer reporting attendance data in accordance with the Texas Requirements?

KinderSystem Texas Requirements

In September 2026, the state of Texas adopted new requirements for collecting and submitting child attendance records for subsidized child care. This setting must be enabled for Texas customers to collect the required attendance data.  

  • Photo, signature, and geolocation requirements must be collected at sign-in/out.

  • These requirements apply to both staff and parent/guardian sign-on/out.

  • These requirements cannot be changed or disabled when transmitting attendance via the KinderSystems integration.

  • This setting is global and cannot be configured on a per-family or per-staff basis.

  • Have you configured your School Settings?

    1. Go to School Settings > Settings > Sign In-Out > KinderSystems Sign In-Out Verification (Texas Only)

    2. Toggle On tgglon.png.

  • Is your staff aware of how to help parents/guardians and authorized pickups during the sign-in/out process?

  • Are you familiar with the location capture troubleshooting?

Location Capture Problems?

If the location looks incorrect, tap Try Again to update the pin. The pin cannot be dragged or manually adjusted.

Error Messages

  • Location is turned off - permission denied or no access

    • The location is required to complete the sign-in/out. The center staff will need to assist the parent/guardian.

  • We couldn’t get your location - unavailable or timeout

    • A location is required to complete this sign-in/out. Tap Try Again.

    • The device couldn't lock onto a GPS signal in time to complete the process — this is a common issue indoors or in areas with weak signal strength. Moving closer to a window or door can help.

    • Tapping Try Again is the only way to proceed; this step cannot be skipped.

    • If the issue persists, the center staff will need to assist.

Location Capture Submission Note

Sign-in/out locations use GPS, so the address shown may be slightly off (e.g., a few doors down). This is normal and will not affect your submission. Location data is reviewed only during state audits, where minor GPS variations are not flagged as issues.

QR Code, Parent Kiosk

Option

Description

A Few Considerations for Your Center

Article

QR Code

Parents/guardians can scan a QR code you have posted:

  • on a computer monitor at a  designated station or area

  • on a poster or printed copy located near the center’s sign-in/out area

  • at a dedicated parent/guardian sign-in/out kiosk

Parents/guardians with the Procare child care mobile app can scan the QR code with their mobile phone camera to continue with the sign-in/out process.

Parents/guardians who do not have the Procare child care mobile app can scan the QR code using their mobile phone camera to continue with the sign-in/out process.

Note

Parents/guardians and authorized pickups will need to know their PIN.

  • Have you configured your School Settings?

    1. Go to School Settings > Settings > Sign In-Out > Contactless QR Scan

    2. Toggle On tgglon.png Parents.

    3. Launch QR Kiosk

      1. The QR code can be displayed on computer monitor or tablet and refreshes every two hours.

      2. Print and post in your sign-in/out areas.

        1. You decide the expiration date of the printed QR code.

    4. Do you require parent/guardian signatures?

      1. To enable, toggle Ontgglon.png Parent and Authorized Pickups Signatures on Mobile.

    5. Are there any questions your center would like answered before the student is signed in/out?

      1. To enable, toggle On tgglon.png

        link icon

        Learn more about Parent Kiosk Form.

  • Does your staff know:

    • the policy and procedures for releasing PINs to parent/guardians or authorized pickups?

    • how to help parents/guardians and authorized pickups to locate their PIN in the Procare child care mobile app or on the website?

  • Do your families know where the QR code is posted?

If your center uses:

  • QR codes and

  • parent/guardians use the Procare child care mobile app or scan the code with their mobile phone

to sign-in/out, provide your staff with this link to the article that helps them understand the parent/guardian experience and how to troubleshoot, Sign-in/out with a QR Code.

Parent Kiosk

The Parent Kiosk is located in the Procare child care mobile app and can be set up on a mobile device or tablet.

A list of available students will display, and parents/guardians and authorized pickups can select their child or children to continue with the sign-in/out process.

  • Have you configured your School Settings?

    1. Go to School Settings > Settings > Sign In-Out > Parent and Authorized Pickups Signature on Mobile

    2. To enable signatures, toggle On tgglon.png .

    3. Do you want to password-protect the Parent Kiosk? This option allows staff to lock the device window so parents/guardians can only access the room set on the device. Staff can unlock by entering their email and password.

      To enable, toggle Ontgglon.png .

If your center uses the Parent Kiosk, provide your staff with this link to the article that helps them understand the parent/guardian experience and how to troubleshoot, Sign-in/out with the Parent Kiosk

Sign-In Kiosk, Contactless Curbside (GPS)

Option

Description

A Few Considerations for Your Center

Article

Sign-In Kiosk

The Sign-In Kiosk is located in the Procare child care mobile app and can be set up on a mobile device or tablet.

Use a QR code or PIN.

  • The QR code can be displayed on computer monitor or tablet

  • Printed and posted in your sign-in/out areas

  • Does your staff know:

    • the policy and procedures for releasing PINs to parent/guardians or authorized pickups?

    • how to help parents/guardians and authorized pickups to locate their PIN in the Procare child care mobile app or on the website?

    • If the device is password-protected, do your staff know how to unlock it?

If your center uses the SIgn-In Kiosk, provide your staff with this link to the article that helps them understand the parent/guardian experience and how to troubleshoot, Sign In/Out with the Sign-In Kiosk.

Contactless Curbside (GPS)

This option is helpful for centers that have drive-up drop-off lanes, or to provide parents/guardians with contactless sign-in/out options.

Have you configured your School Settings?

  1. Go to School Settings > Settings > Sign In-Out > Curbside Contactless (GPS)

  2. Enter a valid street address.

  3. Select the Geo Distance. This will create a radius of that distance around your center’s address.

  4. Click Enable Geo-Fence.

  • Do you parents/guardians know where the designated area is?

  • Do parents/guardians understand they must be within the designated radius for this to work?

  • Do your have a QR code or require the PIN to complete the sign-in/out?

  • Does your staff know:

    • the policy and procedures for releasing PINs to parent/guardians or authorized pickups?

    • how to help parents/guardians and authorized pickups to locate their PIN in the Procare child care mobile app or on the website?

If your center uses the Contactless Curbside (GPS), provide your staff with this link to the article that helps them understand the parent/guardian experience and how to troubleshoot, Sign-In/Out Contactless Curbside (GPS).

Staff Sign-In/Out Students, Batch Edits, Automatic Sign-In/Out

Option

Description

A Few Considerations for Your Center

Article

Staff Sign-In/Out

In Procare Online or the Procare child care mobile app

Will certain staff have phones or devices in the classroom?

Provide staff with this link,

Sign-In/Out & Attendance

Batch Edits (Sign-In/Out, Delete)

Quickly edit multiple students with matching attendance details

link icon

Automatic Sign-Out

Have Procare automatically sign-out your students at the end of the day

link icon

Learn more about Automatic Sign-Out.