Documentation Index

Fetch the complete documentation index at: https://www.procaresupport.com/llms.txt

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Staff Invite and Sign-Up

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Procare Staff Account

After a staff member has been added to your center, they will need to create a Procare account to:

  • view students

  • send and receive messages

  • record daily activities

Staff Email

Staff without an email address in the software cannot receive an invitation to create an account. See Add, Edit, or Deactivate Staff for more information.

Go to Staff Management > Staff to view the Invite Status. Quickly see which staff members have created accounts and which need to sign up.

Step 1 - Add and Invite Staff

  1. Click Add Staff.

  2. Enter their email address.

    1. If the email is already in the software a message display

  3. Click Invite to Procare.

  4. Select their role if known or configured by your center.

  5. Click Create Staff. An invite is sent.
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Step 2 - Staff Invite

The email invite contains:

  • Instructions for how to create their account with the web link

  • a unique invitation code that expires in one week

  • the email address used to create the staff account

  • links to download the Procare Child Care Mobile app

Step 3 - Create Procare Staff Account

  1. Click Staff/Teacher.    

  2. Click Join Existing Program or School.

    Note

    If this option is not selected, an account will be created for a separate school.

  3. Name - enter the name.

  4. Invite Code - enter the code from the invite email

  5. Email - enter the email from the invite email

  6. Password - create a password.

  7. Confirm the Password - enter the password again.

  8. Set up 2-Step Verification.

    Note

    2-Step Verification is required for all staff who use Procare Online.

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The staff member can now log in to Procare Online (website) and the Procare Child Care Mobile app.

Staff Login

When staff log in to the Procare website, select Staff/Teacher.

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When staff log in to the Child Care Mobile app, select Staff.

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For information on adding staff who are also parents/guardians and how to switch between staff and parent/guardian accounts:

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