Connect and Engage with Families
  • 06 Jun 2025
  • 1 Minute to read

Connect and Engage with Families


Article summary

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Make this school year your most connected yet! Whether you're welcoming new families or continuing relationships with returning ones, clear communication sets the tone. Explore how Procare’s built-in tools can help you stay in touch, keep everyone informed, and create a strong sense of community from day one.

Messaging Made Simple

Clear, timely communication builds trust and strengthens family partnerships. With Procare’s messaging tools, it’s easy to stay connected, keep parents informed, and support private conversations when it matters most.

  • Parent Messaging allows you to have private conversations with parents, send text messages and add parent kiosk messages. Parent messaging is available via the Procare website and mobile app.

  • Office Chat allows parents to have private conversations with admins to discuss more sensitive topics, such as billing.

Parent to Admin (Office Chat) Resources

Please use these resources to help introduce your staff and parents to the new parent-to-admin (Office Chat) messaging:

Center Resource

Family Resource

Personalized Newsletters

Effective communication with families is essential for creating a supportive and informed learning environment. Communicate with families through sharing daily photos and updates , sending newsletters and messages..

Setting up newsletter templates simplifies regular communication, keeping families connected with to your center.

Share Important Documents

Use the eDocuments feature to have parents and staff complete required documentation electronically.

Streamlined Invitations for the Upcoming School Year

Get your families connected and engaged with their child's learning journey! Learn how to easily invite families to create a Procare account for real-time updates and easy communication.

Stay Connected with the Mobile App

Provide families with more information about The Family App Experience and the benefits using the child care mobile app for staying connected to their child's learning journey.

Additional Information


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