Learn about our latest features and enhancements for Procare Online.
RoomRunner: AI-Assisted Room Movement and Capacity Forecasting
RoomRunner is the AI-powered enrollment planning tool built into Procare. It shows what’s happening across your center now, predicts what’s coming next and recommends your next move so you can plan ahead with confidence. Available for Procare Online customers only. Learn more
Parent Wallet: Multiple Payment Methods for Added Flexibility
The Parent Wallet now provides more flexibility when making payments. This change allows parents/guardians to store up to six payment methods, including ACH, debit cards and credit cards, and set a default for quick, seamless transactions. Learn more.
Created By Me: Your Personal Space for Custom Reports
The reporting experience has been enhanced by Created By Me, which allows users to create and manage their own custom reports. Reports are visible only to you, keeping data organized and student information secure, with existing reports available as a starting point to make it faster and easier to build custom insights. Learn more.
Parent Email Confirmation for Added Security
To better protect student and family information, parent email addresses must now be confirmed before communication begins. Any new or updated email address will trigger a confirmation step, and parent profiles now clearly show verification and account sign‑up status at a glance. Learn more.
New Custom Roles & Permissions
Users now have the freedom to build roles that truly reflect how their organizations work. Every role can be personalized with specific permissions, making it easier to give staff the exact level of access they need. Learn more.
Same Day Refunds for ACH Transactions
We are streamlining center operations by allowing an ACH refund sooner, providing a consistent, mistake-proof way to maintain an accurate ledger without the hassle of manual credits.
Programs Enhancements
The Programs workflow has been enhanced to guide users through enrolling students, assigning staff and selecting a room during program creation to help ensure key setup steps are completed. Learn more.
2-Step Verification Now Available
New optional 2-Step Verification helps protect staff and family data by adding an extra layer of security against unauthorized access. Users can set up verification using an authenticator app, phone number, or email, helping reduce the risk of breaches caused by weak or stolen passwords. Learn more.
Reporting Enhancements
The Reports dashboard has new capabilities and a modern design. Bookmark your most-used reports for quick and easy access, or search through the collapsible categories in the Reports Library to discover exactly what you need to make data-driven decisions for your center.
New and enhanced features include:
A My Reports tab has been added to display your 10 most used reports. Once adding a report as a favorite (clicking the heart icon), you can also save your report preferences (filters) to make running the report faster than ever.
The Reports Library displays all available reports with a new design. Each report category is collapsible to make it easier to find the report you're looking for.
Recently Generated Reports is accessible from My Reports and the Reports Library by clicking the Recently Generated button.
Click the report icon to generate a new report and click the heart icon to save the report as a favorite.
Partial Refunds
Users can now issue partial refunds for Tuition Express transactions.
Standard refund timelines continue to apply.
Leads transactions are included and allow for partial refunds.
Multiple refunds can be processed for a single payment, but cannot exceed original payment amount.
If the full payment amount was previously refunded, a message will display.
Batch Sign-In
When signing multiple students in, you now have the option to "Sign in to primary rooms". This allows users to sign multiple children into multiple rooms at once. When choosing this option, each selected student will be signed into their primary room, which pulls from the Primary Room field on their profile.
Immunization Dosing Enhancements
All immunization doses can now be set to “Due At Age” for more precise tracking. Previously, this option was only available for the first dose. Ages are displayed in months and are automatically calculated from the student’s birthdate in their profile.
